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Veeam Backup for Office 365: Version 4 Now Available

Dec 4, 2019, 22:35 PM by Alex Simons

Veeam Backup for Office 365 v4

Did you watch Microsoft’s Q3 earnings call?

It was pretty amazing – I've never seen a $1 trillion market cap.

This figure is heavily fueled by cloud migration and the rapid adoption of Microsoft Office 365 (o365). Commercial sales have increased roughly 30% year-over-year and CEO Satya Nadella announced that the platform has reached “over 180 million users” across the globe [1].

Microsoft provides a powerful range of SaaS capabilities to drive these elevated usage patterns – but a comprehensive cloud backup and data governance solution is not one of them. Microsoft highlights this point within their Service Level Agreements [2]:

“We strive to keep the services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft isn’t liable for any disruption or loss you may suffer as a result. You should regularly back up the content that you store on the services.” 

Veeam Software, a Gartner Leader in Data Center Backup, recently released the fourth version of their Backup for Microsoft Office 365 platform to address this challenge. Let’s take a look at how data is being lost in o365 environments and how a managed Veeam cloud-to-cloud (C2C) backup solution can eliminate these risks.

The Mission-Critical Data You’re Probably Not Backing Up

There’s a common misconception within the SaaS marketplace that data backup and disaster recovery capabilities are hard-wired into the service delivery network. According to a recent study conducted by 451 Research, 49% of IT departments “rely on their SaaS vendor for backup” while another 25% “do not back up SaaS applications” [3].

These results suggest a clear misunderstanding between the backup and recoverability that Microsoft provides and the functionality that end-users assume they are receiving.

Microsoft takes extreme steps to ensure the accessibility and availability of their o365 applications – historically the service has maintained over 99% uptime. These standards are driven by a geographically redundant network designed to failover service delivery in the event of natural disaster or in-cloud server error.

But a redundant network is not synonymous with off-site backup. Backup involves replicating data in preparation for data loss. Redundancy focuses on hardware synchronization to ensure platform availability.

In other words, you can rely on Microsoft to deliver continuous access to their cloud network. But they won't protect your data. Microsoft makes this point very clear in their Office 365 Trust Center, “With Office 365, it’s your data – you control it – and it is your responsibility to protect it” [4]. 

What do you need to protect the data from?

Let's take a look.

How Data is Lost in Office 365

As the popularity of o365 continues to expand, so do the risks facing data loss.

A recent survey of 1,037 enterprise technology professionals published by EMC Corporation revealed that nearly 80% of respondents have experienced some form of data loss within their organization’s SaaS deployment [4].

How are 80% of survey respondents losing data in the cloud?

That’s a great question.

A separate study conducted by Aberdeen Group categorizes the leading causes of SaaS data loss - with human error emerging as the leading threat to business continuity [5]:

Office 365 Data Loss diagram

In the words of Albert Einstein, “the difference between stupidity and genius is that genius has its limits”. But in defense of fat fingers and human stupidity, the collaborative nature of o365 generates a higher margin for error when sensitive business information is so easily accessible.

Many organizations assume that the native recycling bins and version histories are suitable stand-ins for backup solutions. These are awesome tools that provide some level of short-term relief. But the built-in retention policies are limited to 30 days and the o365 subscription might only include limited storage capacity. So a separate backup application will address these challenges and empower the recycling bin to be utilized for its intended purpose.

There are also new methods of cyberattacks that proactively target o365 environments. The collaborative nature of o365 can simplify the infiltration process – as a hacker may only require the credentials of a single employee. OneDrive for Business has emerged as a popular target for ransomware attacks due to the application’s ability to rapidly share and propagate malware. So an air gapped off-site backup solution is the only defense mechanism to mitigate the damages associated with a ransomware attack.

Cloud data loss should be a primary concern for all organizations deploying o365. As a result, IT departments need to implement a SaaS backup solution to traverse back in time to find a restoration point before the outage. Let’s a take a look at how Veeam Backup for Office 365 v4 accomplishes this goal.

Keep o365 Safe with Veeam

Veeam introduces a cloud-optimized data protection solution for o365 environments with Veeam Backup for Microsoft Office 365 v4 (VBO 365). This recently released platform eliminates the risk of losing access and control over o365 data – with a specific focus on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. VBO 365 v4 ensures that o365 data is always protected and accessible through the following safeguards:

  • Office 365 Backup:Comprehensive backup, recovery, and archival for SaaS workloads.
  • Disaster Recovery:Quickly restore individual files or full sites to prevent business disruption.
  • Data Governance:Streamline eDiscovery and compliance management with full audit trails and legal hold.
  • Closed Retention Gaps:Customizable long-term retention and archiving policies.
  • Ransomware Defense:Prevent external threats with separate uninfected offsite backup copies.
  • Reduced User Error:Expand beyond native recycle bins and prevent hard deletions.

IT departments can leverage the VBO 365 platform to replicate o365 data to an alternate cloud environment – empowering a cloud-to-cloud (C2C) backup solution. This enables your organization to take full advantage of o365 without the risk of data loss.

KeepItSafe presents an ideal destination for a Veeam cloud-to-cloud backup solution. Our managed data protection deployments for o365 leverage the 2019 Veeam Innovation Award winning backup portal to simplify administration and maximize the full potential of Veeam through PowerShell and the RESTful API:

o365 Veeam Backup Diagram 

Take back control of your Office 365 data.

We invite you to download The Five Requirements to a Successful Office 365 Backup Strategy or schedule a cloud-to-cloud solution consultation with KeepItSafe today.

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