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Cloud Backup Services: 3 Things You Need to Know (But Probably Have Not Heard), Part 2

Nov 16, 2016, 00:16 AM by Trenton Baker

In part 1 of this series, I pointed out that many businesses interested in KeepItSafe’s cloud backup service approach us after doing some initial discovery into offsite backup solutions — and usually after putting together their own list of “must have” features that are actually pretty standard now across the industry.

And as I stated in the previous post, these features that new customers want to make sure we have — offsite storage, encrypted transmission, etc. — should actually be the absolute minimum that they demand of any cloud backup vendor.

The truth is, most cloud storage providers have little to offer beyond that entry-level feature set — and this is where KeepItSafe truly distinguishes itself from all of these other solutions.

I noted that among the many unique but lesser-known benefits of KeepitSafe’s service are a sophisticated regulatory compliance infrastructure, industry-leading software cryptography standards, and 24/7 detection against data corruption.

Here are 3 more lesser-known but vital cloud-backup features KeepItSafe offers — and that any business interested in an offsite backup solution should demand:

1. Drills and Automated Test Restores

Ask most cloud backup vendors how they can prove to you that your data would be restored — 100%; no missing files — if disaster ever struck. In most cases, you’ll be disappointed with the answer.

There are two ways to be sure that your data backup solution will be ready in a crisis. You can do a test restore yourself, or rebuild your entire environment in a sandbox. The technology exists to test restore every version of every file in your organization. But this requires sophisticated software — and a backup vendor that is also an expert at disaster recovery.

You should demand that your cloud backup partner also has disaster recovery capabilities built into your solution — such as DR software and protocols, crisis management, data-backup test restores, and a support team always there to answer your questions.

2. Bandwidth Throttling

One often-overlooked element of a cloud backup arrangement is that, if your backup transmissions are not properly managed, the system can actually drain bandwidth and network resources from your normal operations. Very few online backup companies have the processes in place — or the expertise — to manage your backups strategically to ensure that they never compromise your business’s network performance.

You should ask your cloud vendor whether they have such systems in place as block-level incremental backups, which ensure that only changes to your data since the previous backup are actually transmitted over the network to cloud storage.

You should also investigate to determine if your vendor can offer bandwidth throttling, which lets your business specify a maximum amount of bandwidth that you’ll allow to be dedicated to any single backup — another valuable check against slow network performance.

Remember, without these checks in place, your cloud backup system could actually compromise your other network operations.

3. Protecting Storage Devices

In many businesses, Network Attached Storage (NAS) and Storage Area Network (SAN) devices are forced to do double-duty — acting both as data storage and also as active devices serving out files in real time to business users across the company.

And in an attempt to create redundancy and enhance data protection, many of these companies are forced to buy additional units of these NAS and SAN devices so they can replicate their data over the network. But you shouldn’t have to take that expensive step.

Here’s another area in which the right cloud vendor can add real value. A cloud backup service should be able to act as your second set of NAS/SAN devices — remotely protecting all of the data you are maintaining on those storage devices, through APIs. This can cut your redundancy costs by 50% — while centralizing and enhancing your backup function.

Learn more about KeepItSafe’s premium cloud backup service here.

Patrick Rougeau

Technical Sales Engineer, KeepItSafe

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